I have several experiences in difficulty in paying my bills and other obligations. I sometimes have to wait for more than 30 minutes or more to pay my bills especially if there are customers/consumers like me who will pay their bills as well. I have to get my priority number or worse fall in line waiting for my turn. It is very time-consuming for me. I am use to it though but I still get frustrated of the way the process of payment. How I wish they are using electronic payment like ach payment for the people to pay their bills fast and easy. It would be very convenient for everybody. And also, there is nothing to worry about because it is safe and your payment is secure.